Please read these terms and conditions carefully before using Our Service.
The words of which the initial letter is capitalized have meanings defined under the following conditions.
The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
For the purposes of these Terms and Conditions:
Affiliate means an entity that controls, is controlled by or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Oulala France Motorhome Rentals, 3 Rue Des Entrepeneurs, 19470.
Content refers to content such as text, images, or other information that can be posted, uploaded, linked to or otherwise made available by You, regardless of the form of that content.
Country refers to: France
Feedback means feedback, innovations or suggestions sent by You regarding the attributes, performance or features of our Service.
Goods refer to the items offered for sale on the Service.
Orders mean a request by You to purchase Goods from Us.
Promotions refer to contests, sweepstakes or other promotions offered through the Service.
Service refers to the Website.
Terms and Conditions (also referred as “Terms”) mean these Terms and Conditions that form the entire agreement between You and the Company regarding the use of the Service.
Third-party Social Media Service means any services or content (including data, information, products or services) provided by a third-party that may be displayed, included or made available by the Service.
Website refers to Oulala France Motorhome Rentals, accessible from https://www.francemotorhomerentals.com/
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.
Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users and others who access or use the Service.
By accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions then You may not access the Service.
By placing a Booking through the Service, You warrant that You legally capable of entering into binding contracts.
If You wish to place a Booking available on the Service, You may be asked to supply certain information relevant to Your Booking including, without limitation, Your credit card number, the expiration date of Your credit card, Your billing address.
You represent and warrant that: (i) You have the legal right to use any credit or debit card or another payment method (s) in connection with any Booking; and that (ii) the information You supply to us is true, correct and complete.
By submitting such information, You grant us the right to provide the information to payment processing third parties for purposes of facilitating the completion of Your Booking.
Bookings made outside 42 days (6weeks) can make two payments.
The first payment deposit 30% (at the time of booking) and the second payment remaining balance 70% (42 days) before the departure date.
Payments made using two instalments offered for bookings made more than 42 (FORTY-TWO) days before the departure date.
The first payment 30% deposit is to be paid via Our Website by Debit Card, Credit Card, Paypal, or through Our Oulala Secure Bank Payment Link.
The second payment is paid by Our Oulala secure Bank Payment Link using Debit, Credit Card, or Paypal.
Our Oulala Secure bank payment link will be sent to you via email.
In the case of payment in two instalments, You agree to pay the remaining balance within the time set by the site.
The final remaining balance 70% is to be paid 42 days (6weeks) before the departure date.
If the settlement of the second payment remaining balance 70% can not be made 42 days (6weeks) before the departure date WE will consider the booking cancelled, unless a prior agreement has been given by Us. The deposit payment 30% guaranteed to Us in the first payment will not be refunded.
If You would like to make additional payments to reduce the balance on your account, you can request an Oulala secure Bank payment link for a minimum of 500€ increments as and when required.
Bookings made 42 days (6weeks) or less before the departure date; the full payment is payable unless a written prior agreement has been given by Us.
Cancelling a booking before 43 (FORTY-THREE) days before the departure date.
You can cancel a booking up to 43 days before the departure date. You will receive a refund for the 30% deposit paid in the first payment: Deducted are 50€ administration fee and bank charges.
If You cancel 42 days (6weeks) or less before the departure date, you will not be entitled to a refund. You are liable for the full payment for the complete booking detailed on Your invoice.
Additional Terms and conditions apply below to: Special offers/ Promotions/ Price Reduction/ Discounts/ Promotion Code/ Route Planning Service
Booking made using Special offers/ Promotions/ Price Reduction/ Discounts/ Promotion Code will not benefit from Our cancellation policy, You will not be entitled to a refund or a deposit refund if You cancel your booking. You will be entitled to change dates. (New dates will need confirming within 12 months (365 days) of Your cancellation). “Changing your dates” 50€ administration fee. If You supply new dates outside 12 months (365 days) period will no longer be valid unless a written prior agreement has been given by Us.
Customers using Our route planning service at the time of making Your booking, or after Your booking. Communication to request this service made using means of email, phone call, social media platforms, Instant chat, text messaging services, or within-person will not be entitled to a deposit refund.
Route planning can take place before Your Pick-up date or presented at the time of pick-up.
Depending on motorhome availability, you can change your dates up to 43 (FORTY-THREE) days before the departure date. You will be charged a 50€ administration fee.
Additional terms and conditions apply Change of dates.
If a change of dates has been agreed and implemented Cancellation is not possible. Your deposit is non refundable and the full amount is due from the original dates booked. This will be classed as a no show.
If the exact motorhome model booked is not available, We reserve the right to provide You with a similar category or upgraded model, We will endeavour to provide the vehicle requested at all times.
Driver’s Minimum Age
Driver must be 21 years old or older at the time of pick up and must present a valid driver’s license (B class) to drive in Europe, or an international driver’s license.
A valid ID/Passport and a credit card (Visa or Mastercard) to pay the motorhome security deposit. Copies of driver´s license, ID or cards are not accepted.
The credit card owner must be present at the time of pick up.
Any Promotions made available through the Service may be governed by rules that are separate from these Terms.
The laws of the Country, excluding its conflicts of law rules, shall govern this Terms and Your use of the Service. Your use of the Application may also be subject to other local, state, national, or international laws.
If You are a European Union consumer, you will benefit from any mandatory provisions of the law of the country in which you are resident.
These Terms and Conditions may have been translated if We have made them available to You on our Service.
You agree that the original English text shall prevail in the case of a dispute.
We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material We will make reasonable efforts to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.
By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the website and the Service.
We may terminate or suspend Your access immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms and Conditions.
Upon termination, Your right to use the Service will cease immediately.
You assign all rights, title and interest in any Feedback You provide the Company. If for any reason such assignment is ineffective, You agree to grant the Company a non-exclusive, perpetual, irrevocable, royalty free, worldwide right and licence to use, reproduce, disclose, sub-licence, distribute, modify and exploit such Feedback without restriction.
The Service and its original content (excluding Content provided by You or other users), features and functionality are and will remain the exclusive property of the Company and its licensors.
The Service is protected by copyright, trademark, and other laws of both the Country and foreign countries.
Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of the Company.
Intellectual Property Infringement
We respect the intellectual property rights of others. It is Our policy to respond to any claim that Content posted on the Service infringes a copyright or other intellectual property infringement of any person.
If You are a copyright owner, or authorized on behalf of one, and You believe that the copyrighted work has been copied in a way that constitutes copyright infringement that is taking place through the Service, You must submit Your notice in writing to the attention of our copyright agent via email at firstname.lastname@example.org and include in Your notice a detailed description of the alleged infringement.
You may be held accountable for damages (including costs and attorneys’ fees) for misrepresenting that any Content is infringing Your copyright.
DMCA Notice and DMCA Procedure for Copyright Infringement Claims
You may submit a notification pursuant to the Digital Millennium Copyright Act (DMCA) by providing our Copyright Agent with the following information in writing (see 17 U.S.C 512(c)(3) for further detail):
An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright’s interest.
A description of the copyrighted work that You claim has been infringed, including the URL (i.e., web page address) of the location where the copyrighted work exists or a copy of the copyrighted work.
Identification of the URL or other specific location on the Service where the material that You claim is infringing is located.
Your address, telephone number, and email address.
A statement by You that You have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law.
A statement by You, made under penalty of perjury, that the above information in Your notice is accurate and that You are the copyright owner or authorized to act on the copyright owner’s behalf.
You can contact our copyright agent via email at email@example.com.
Upon receipt of a notification, the Company will take whatever action, in its sole discretion, it deems appropriate, including removal of the challenged content from the Service.
Your Right to Post Content
Our Service allows You to post Content. You are responsible for the Content that You post to the Service, including its legality, reliability, and appropriateness.
By posting Content to the Service, You grant Us the right and license to use, modify, publicly perform, publicly display, reproduce, and distribute such Content on and through the Service. You retain any and all of Your rights to any Content You submit, post or display on or through the Service and You are responsible for protecting those rights. You agree that this license includes the right for Us to make Your Content available to other users of the Service, who may also use Your Content subject to these Terms.
You represent and warrant that: (i) the Content is Yours (You own it) or You have the right to use it and grant Us the rights and license as provided in these Terms, and (ii) the posting of Your Content on or through the Service does not violate the privacy rights, publicity rights, copyrights, contract rights or any other rights of any person.
The Company is not responsible for the content of the Service’s users. You expressly understand and agree that You are solely responsible for the Content and for all activity that occurs under your account, whether done so by You or any third person using Your account.
You may not transmit any Content that is unlawful, offensive, upsetting, intended to disgust, threatening, libelous, defamatory, obscene or otherwise objectionable. Examples of such objectionable Content include, but are not limited to, the following:
Unlawful or promoting unlawful activity.
Defamatory, discriminatory, or mean-spirited content, including references or commentary about religion, race, sexual orientation, gender, national/ethnic origin, or other targeted groups.
Spam, machine – or randomly – generated, constituting unauthorized or unsolicited advertising, chain letters, any other form of unauthorized solicitation, or any form of lottery or gambling.
Containing or installing any viruses, worms, malware, trojan horses, or other content that is designed or intended to disrupt, damage, or limit the functioning of any software, hardware or telecommunications equipment or to damage or obtain unauthorized access to any data or other information of a third person.
Infringing on any proprietary rights of any party, including patent, trademark, trade secret, copyright, right of publicity or other rights.
Impersonating any person or entity including the Company and its employees or representatives.
Violating the privacy of any third person.
False information and features.
The Company reserves the right, but not the obligation, to, in its sole discretion, determine whether or not any Content is appropriate and complies with this Terms, refuse or remove this Content. The Company further reserves the right to make formatting and edits and change the manner any Content. The Company can also limit or revoke the use of the Service if You post such objectionable Content.
As the Company cannot control all content posted by users and/or third parties on the Service, you agree to use the Service at your own risk. You understand that by using the Service You may be exposed to content that You may find offensive, indecent, incorrect or objectionable, and You agree that under no circumstances will the Company be liable in any way for any content, including any errors or omissions in any content, or any loss or damage of any kind incurred as a result of your use of any content.
Although regular backups of Content are performed, the Company do not guarantee there will be no loss or corruption of data.
Corrupt or invalid backup points may be caused by, without limitation, Content that is corrupted prior to being backed up or that changes during the time a backup is performed.
The Company will provide support and attempt to troubleshoot any known or discovered issues that may affect the backups of Content. But You acknowledge that the Company has no liability related to the integrity of Content or the failure to successfully restore Content to a usable state.
You agree to maintain a complete and accurate copy of any Content in a location independent of the Service.
Our Service may contain links to third-party web sites or services that are not owned or controlled by the Company.
The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such web sites or services.
We strongly advise You to read the terms and conditions and privacy policies of any third-party web sites or services that You visit.
If You have any concern or dispute about the Service, You agree to first try to resolve the dispute informally by contacting the Company.
If you have any questions about these Terms and Conditions, You can contact us:
By email: firstname.lastname@example.org
By visiting this page on our website: www.francemotorhomerentals.com/terms-conditions/